How LeagueApps Approaches Refunds and Credits

When COVID hit the youth sports community, organizations were faced with tough decisions: refund or credit customers for cancelled seasons, or risk losing goodwill with parents and players and damaging their reputation.

The LeagueApps Difference We Refund When You Refund

We only succeed when you do, which in 2020 means that it's only right to share the financial hardship with our partners. If an organizer has to refund a customer, we refund the organization 100% of their fees. If an organization opts to issue credits for future programming, we make it easy to accomplish within our platform.

Customizable programming, credits and scheduling works hand-in-hand to increase your retention rates and ensure a bright future for your organization.

mainImage

Refunds Simple and Customizable

Organizers can issue a refund on any invoice across all programs. Our refund tool automatically matches what has been paid on the invoice. We also give admins the ability to customize the amount and messaging for special cases.

Admins can issue a credit directly to a player account or a specific invoice. This credit automatically gets applied to a customer account so they can use it toward future registrations.

mainImage

Credits Create a Seamless Customer Experience

Admins can issue a credit directly to a player account or a specific invoice. This credit automatically gets applied to a customer account so they can use it toward future registrations.

mainImage