Front Office

Release Notes: Platform Reliability Upgrades & Managing Program Staff 

By LeagueApps
September 6, 2013
3 min

LeagueApps MVPs! We wanted to inform you that we pushed out a new product release this morning.  Here’s an overview of what was included:

Reliability & Infrastructure Upgrades

We made several upgrades to the back-end software system that works behind the scenes to power the LeagueApps platform.  These updates were designed to ensure the continued stability and performance of the platform.

We pride ourselves in providing a service that constantly maintains the highest levels of speed, uptime, and reliability. A lot goes on behind the scenes to ensure that you can continually count on the LeagueApps platform to power your sports programs. We’ll continue to dedicate great energy into maintaining an exceptionally dependable platform for our partners.

Manage Program Staff

We introduced a new feature to help you manage your programs.  You can now customize your own program “staff” roles, and assign members into these roles.  This is an initial version of this feature, and will be expanded over time.  Here’s how it works…

Customize Your Program Staff Roles

Under the management console tab “Settings > Staff Roles”, you can create any number of custom defined “roles”.  Examples include things like referees, umpires, equipment coordinators, and other volunteers.

Once you setup some roles, you can then assign members to programs within these roles.

Assigning and Managing Program Staff

Go into any program, and now you’ll see that there is a tab called “People”, which has sub-items for “Players” and “Staff”.  This was done so that you can manage your program’s players (i.e., registered participants) and your program’s staff members separately.

When you go into the “Staff” screen, you’re able to view the listing of assigned staff members, add new staff, edit existing staff, and send messages to any staff member.

Adding a new staff member works in a similar fashion to adding (i.e., registering) a new player to a program within the management console.  Click on the “Add Program Staff Member” button on this page.  You will be asked to first create the new member account, or select an existing member to add as staff.  After this step, you will be asked to specify the details for this staff member, including the assigned role and optionally if the staff member should also be associated with a team in the program.

We envision additional features and functionality to be layered onto this staff member feature.  As you try it out, please do send any feedback you may have.

Additional Improvements

Group Accounts

We also introduced a new capability into the platform that allows your members to setup “group accounts”. This feature is still in progress and not yet publicly released, but it WILL be soon. The Group Accounts feature will provide a number of benefits including:

  • Groups of friends can register for programs together
  • Members are able to register other friends on their behalf
  • Members can register and pay for multiple programs in a single session
  • Families are able to setup “family accounts” and register their children and/or spouses for programs.

Stay tuned as we get this feature ready to go public very soon!

Smaller Tweaks and Enhancements

We also tackled a list of smaller tweaks based on your continued feedback. Some of these included usability enhancements on signup pages and registration confirmation messaging, as well as bolder alerts and warning notices for key actions within the manager console.

As always, we welcome your feedback. Please reach out to us with any questions you may have.